Visiting timetable11:00 AM06:00 PM
Saturday, January 3, 2026
Riverside Building, County Hall, Westminster Bridge Rd, London SE1 7PB, United Kingdom
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accessibility

London Eye Accessibility – Practical Guide

Wheelchair and sensory accessibility at the London Eye: boarding assistance, carer policies, rest facilities and quiet timing tips.

11/11/2025
13 min read
Riverside approach to the London Eye with step‑free paths along the South Bank

The attraction is designed to welcome diverse needs.

Mobility Notes

  • Step‑free approaches along the South Bank.
  • Staff can slow/stop the wheel for boarding.
  • Dedicated policies for wheelchair users; capacity per capsule may be limited for safety—ask in advance.

Sensory Environment

  • Security beeps and crowd noise at ground level; earplugs help.
  • Capsules are calm with soft ambient sound.

Facilities

  • Accessible toilets near the entrance; check current maps.

Bottom Line

Arrive with a few extra minutes for assistance and you’ll find the experience smooth and dignified.

About the Author

Accessibility Advisor

Accessibility Advisor

I created this guide to help you pick great times, avoid long waits and make the most of London’s skyline.

Tags

accessibility
wheelchair
boarding assistance
sensory
toilets

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